Thrive Health Support
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Latest activity by Thrive Health Support
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Thrive Health Support created an article,
Managing Your Team
Team management lets clinic owners and admins control who can access Thrive Clinical for their organization — by adding existing Thrive users to your clinic, assigning them roles, and removing role...
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Thrive Health Support created an article,
Handling Referrals in Thrive
Referrals are the most common way new patients arrive in your clinic. Thrive Clinical gives you a dedicated workflow for receiving inbound referrals, reviewing the patient details, and accepting or...
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Thrive Health Support created an article,
How can I configure clinical scores? (Advanced)
Clinical forms often include calculations that transform patient responses into a meaningful score or priority level. This could be a validated screening tool (like a nutrition assessment, frailty ...
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Thrive Health Support created an article,
Managing Clinic Settings
Clinic Settings control how your organization appears to patients and staff, and what patients are asked to consent to when they join your program. Most settings are only editable by clinic owners ...
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Thrive Health Support created an article,
Searching the Patient Registry
Patient Registry Search lets you search for any patient who has received care at your clinic or elsewhere in the Thrive network, not just patients on your own worklist. When a referral arrives or a...
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Thrive Health Support created an article,
Viewing Patient Health Records
When a patient has a Thrive Personal account and has connected to your clinic, their health record is available directly inside the clinical encounter. Conditions, medications, lab results, allergi...
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Thrive Health Support created an article,
Managing Your Clinic Settings and Account
Clinic Settings control how your organization is configured — forms, automations, worklist layout, and more. Click Clinic Settings in the top navigation to access them. Note: Clinic Settings are ...
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Thrive Health Support created an article,
Common Issues and Solutions
FormsProblemSolutionPatient didn't receive the formCheck the patient's email address is correct and ask them to check spamForm shows "Requested" but patient says they completed itThe patient may ha...
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Thrive Health Support created an article,
Viewing Encounter Activity
Every encounter has a complete activity log, giving you full visibility into the patient's journey through your workflow.Click on any encounter in the worklistIn the encounter details, scroll to th...
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Thrive Health Support created an article,
Viewing Automation History
It's important to verify that your automations are working as expected.Go to Clinic Settings from the top navigation, then click Automations in the left sidebarClick on any automation to view its d...
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